Frequently asked questions
How do I become a retailer?
Opening a retail account is easy. Provide us with the physical address for each store location. Provide us with the Sales Tax Certificate of Exemption for your state including your sales tax identification number. We will reach out to you within 1 business day to gather up the rest of your information and you will be all set.
What is the minimum quantity for opening orders?
We require an opening order of over $500 to open a retail account with us. Opening a new account requires ordering at least 10 shirts in each design you purchase. You can choose your specific sizes.
What is the minimum quantity for reorders?
Once you have ordered a specific design, you can refill that design with any sizes needed on a reorder. We require NO minimum order quantities for reorders of your previous designs.
How long does it take for an order to ship?
We always carry inventory for quick shipments and try for orders to ship within 48 hours. Sometimes stock may get low which may require up to 7 business days to ship.
What is the shipping cost?
We have a flat $15 shipping fee on all orders big or small.
Do we offer territory protection for our retailers?
We strive to give each retailer the most opportunity to satisfy their customers. We understand that some stores have a niche customer base even within the same geographical territory. We take all things into account when reviewing a retailer application and invite all stores interested in becoming a FIELDSTONE retailer in their area to submit an application.
Do we offer net terms on orders?
Yes! Stores are required to fill out a credit check and supply some additional information that we provide to a 2nd source for approval. Once approved, we can offer terms up to 90 days.